1. Overview

This Refund & Cancellation Policy explains how payments made through the YR NOVATECH website are handled, including payment verification, cancellation, rejected payments, and refunds. It applies only to payments that are actually made through the website. Registration for our internship programs is free, and this policy never implies a right to a refund that has not been decided by YR NOVATECH.

2. Applicable Payments

Where a payment applies to an internship, it is a certificate processing fee for the generation and delivery of an internship completion certificate. The applicable fee, if any, is shown to the intern inside their account dashboard at the appropriate stage. The internship program itself does not charge a registration fee. Payments made through the website are made using the payment method displayed in the account (UPI); YR NOVATECH does not operate its own payment gateway and does not collect or store card or bank account details.

3. Payment Verification

When you submit a payment, it is verified manually by the YR NOVATECHteam. Until verification is complete, the payment is marked as pending. Once the team confirms the transaction, the payment is marked as paid. If the transaction cannot be confirmed, the payment is marked as rejected with a reason, and you may resubmit with correct details. Certificate issuance is subject to the successful verification of payment where a payment requirement applies. Payment status is therefore always subject to verification.

4. UTR / Transaction Reference

Verification relies on the UTR number or transaction reference you provide when submitting payment. You must enter the transaction or UTR ID exactly as it appears in your payment confirmation. An incorrect, incomplete, or unverifiable reference may delay verification or result in the payment being marked as rejected for further correction.

5. Payment Screenshot, if applicable

Where a payment screenshot is requested, you may upload a screenshot of the payment confirmation. The screenshot is used only to help the team confirm that the payment was completed. It must match the transaction reference you provide. Screenshots that are unclear, edited, or do not match the reference may not be accepted for verification.

6. Duplicate Payments

If you submit the same payment more than once and the duplicate is confirmed,YR NOVATECH will review the duplicate amount with you. Any duplicate that is confirmed as an overpayment may be eligible for refund after verification. Contact us with the relevant transaction references so both payments can be matched.

7. Failed Payments

If a payment attempt fails or is not completed, your account will not show a confirmed payment, and no certificate will be issued. Failed or declined attempts are not charged to you. You may retry the payment. Because payment is manual, please confirm the transaction actually completed in your payment app before submitting your reference.

8. Rejected Payments

If our team cannot verify a payment — for example, because the reference cannot be matched or the screenshot is unclear — the payment is marked as rejected with the reason. This does not automatically entitle you to a refund; it means the submitted details need correction. You can resubmit your payment details with the correct information. If a payment was actually debited but cannot be matched, we will help you trace it, and any confirmed duplicate or mistaken debit will be handled under section 6 above.

9. Cancellation

Internship participation can be cancelled by the intern at any time by contacting us. Partial completion does not entitle anyone to a certificate or to a refund of a certificate fee. Because certificate payments are collected only after task completion and verification, cancellation of an internship before that stage normally means no certificate fee has been paid. A confirmed, verified payment that is not eligible under these terms is not refundable merely because the internship is later discontinued.

10. Refund Eligibility

Refunds are considered on a case-by-case basis and are granted at the sole discretion of YR NOVATECH. Situations that may be considered for refund, after verification:

• A confirmed duplicate payment for the same certificate.
• Payment made but the certificate was not issued due to an error on our side.
• Technical failure on our side preventing certificate production or delivery.
• An incorrect certificate issued due to our mistake, which we will reissue or correct at no additional cost.

This list is not a promise that any refund will be granted. Each request is verified and reviewed before any decision is made.

11. Non-Refundable Situations

Refunds are generally not available in situations such as:

• Change of mind after a verified payment and successful certificate issuance.
• Dissatisfaction with the internship program after completion.
• Account suspension or termination due to violation of our Terms & Conditions (for example, plagiarism or false information).
• Failure to complete internship tasks within the selected duration.
• Submission details that cannot be verified (such as an incorrect UTR reference).

12. Refund Processing

If a refund is approved, it is returned to the same payment account or method used for the original transaction, after the original payment is confirmed. Refund processing is initiated after verification, and the actual time taken depends on your bank or payment provider. YR NOVATECH does not state a fixed refund period and does not guarantee any refund.

13. Contact Information

To request a refund, report a duplicate or failed payment, or ask questions about this policy, contact us via our contact page or email us at yrnovatech07@gmail.com with your registered name, internship ID, and, where relevant, the transaction or UTR reference.

Related policies: Terms & Conditions · Privacy Policy